ERIE UNITED METHODIST ALLIANCE, INC.
JOB DESCRIPTION

POSITION TITLE:  Information Technology/HMIS Administrator    

BASIC JOB FUNCTION:   Administer the Homeless Management Information System (HMIS) and manage the IT infrastructure of the Alliance

REPORTS TO:  Executive Director         

WORK HOURS:  40 Hours a week Monday-Friday

RESPONSIBILITIES:

• Responsible for overall data processing of the HMIS, including gathering information from all Partner Agencies, organizing analogous data, and data input.
• Create and maintain files and records for the HMIS and Alliance following industry and government regulations.
• Advise and serve as a mediator/liaison between the Alliance and other technical solution providers.
• Maintain accounts with technical providers for the Alliance.
• Perform installations, maintenance and upgrades of technical solutions for the Alliance and the HMIS.
• Maintain accurate records of purchases for the HMIS implementation.
• Track and record all computer peripheral hardware and software purchases for the Alliance.
• Report and track asset tags of all durable purchases as they relate to the Alliance.
• Perform an annual audit to track all Alliance-owned computer equipment.
• Perform backups of data for the Alliance on a regular schedule following industry and government standards.
• Be available for calls from Partner Agencies for User procedural questions and access errors relating to the HMIS.
• Work with partner agencies to ensure all HUD required information is collected and entered into the HMIS.
• Advise and research current and emerging technology implementations for the Alliance via trade magazines, email lists, conferences and the Internet.
• Maintain log with accurate information regarding Partner Agency submission dates and technical support maintenance visits.
• Maintain strict confidentiality regarding all communications and records.
• Prepare correspondence, reports and statistics for the Alliance.
• Orders supplies and program materials through the agency’s purchasing process.
• Assists supervisor and staff, as needed, for the effective operation of the Alliance information systems.
• Attends staff meetings and other meetings, as required.
• Performs other duties as assigned by the Executive Director.
• Safeguards, secures, and protects Alliance property, equipment, and supplies.

           
QUALIFICATIONS:  

• Requires the knowledge and skills of post-secondary training in Computer Information Systems or other related field, or completion of high school with a background and experience with computer systems, with an emphasis on the knowledge of database management.
• Computer software experience in areas of word processing, database management, and spreadsheet processes.
• Computer hardware experience with personal computers, peripherals, network infrastructure, and server management.

SKILLS NEEDED:     

• Initiative, judgment, and general knowledge of project and Alliance practices, policies, and organizations.
• Knowledge of government and industry-standard privacy policies, regulations, and practices.
• Comprehensive understanding of relational databases and database structure. Experience with Business Objects a plus.
• Comprehensive understanding of computers and network infrastructure, including hardware, software and configuration specifications based on industry standards.
• General knowledge of information technology resources.
• Ability to read, write, and proofread business communications and reports.
• Must be able to communicate effectively including organizing group and individual training sessions.
• Must be able to work independently under general supervision.
• Must be able to operate a variety of office machines.
• Good interpersonal skills and the ability to work with people of diverse backgrounds.
• Be able to type 50-55 wpm.

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